Effective Date: 29 Jan 2020
HOW WE COLLECT, USE, SHARE AND PROTECT YOUR INFORMATION
We do not collect any personal information from you through our website except as described below. Personal information is any information that personally identifies you or from which you are identifiable, such as your name, postal address or e-mail address.
Website Visits: In general, we automatically gather certain technical information from our website visitors through our automatic data collection tools, including server logs, which may collect certain standard information that your browser sends to the website such as the number and frequency of your visits. This information may include the URL of the last and next website you visit, your browser and operating system, your IP address, how long you spend on our website and what pages you view here. We may use this information on an aggregate basis to understand better how our visitors use our website, research our visitors’ demographics, interests, and behaviour, improve our website, provide visitors with customised services and information, and for other similar purposes.
We do not control any cookies, web beacons or other similar devices that may be placed on our website by third parties.
Other: We will collect any other personal information from you if you voluntarily provide it through our website—such as by providing your e-mail address and other personal information to receive further information about us—and will use such personal information for the purpose of processing and responding to your inquiries and requests, and to improve our website and offerings. You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.
The provision of personal information by you may be necessary where we have a legitimate interest to carry out the following purposes: (i) to contact you and respond to your requests and enquiries; (ii) for business administration, including statistical analysis; (iii) to personalise your visit to the website and to assist you while you use the website; (iv) to improve the website by helping us understand who uses the website; and (v) to comply with applicable laws, regulations or codes of practice.
We may share your non-personally identifiable information with others for informational or promotional purposes. Non-personally identifiable information is information that does not personally identify you, including anonymous information and aggregate data.
We may use service providers to facilitate our services and perform functions on our behalf, such as providing technical, analytical and hosting functions for our website. We may also share your personal information with affiliates of London Building Maintenance Limited and with advisors of London Building Maintenance Limited . These companies and individuals may have access to your personal information we collect through our website, as permitted by law and as needed to perform their functions in compliance with the privacy practices and policies of London Building Maintenance Limited but may not use it for any other purpose. We require that these companies and individuals otherwise keep this information confidential. London Building Maintenance Limited reserves the right to transfer any and all information that we collect from users, or that we otherwise collect in connection with the website, including, without limitation, to third parties, in the event of any liquidation or dissolution, or a sale or transfer of assets or of any portion of, our business. We will not otherwise share your personal information, except as required by law, requested by governmental entity or law enforcement authority, witness summons, court order or discovery request, or when we otherwise believe in good faith that such disclosure is necessary or appropriate in connection with any activity that violates the law (including relating to intellectual property, fraud, contracts and privacy) or may expose us to liability. We can (and you authorise us to) disclose any of your information in such circumstances.
The security of your information is important to us. We employ several different technical, administrative and physical security measures to protect any personal information you provide through our website from unauthorized access or use. You should be aware, however, that “perfect security” does not exist on the Internet, and there is always the risk that unauthorised persons may access or use your personal information. You use our website and send us such information at your own risk. London Building Maintenance Limited retains your personal information for as long as necessary to fulfil the purposes for which such personal information was collected and in compliance with applicable laws or otherwise for a period of 48 months.
Individuals in the EEA (“European Economic Area”) have certain data subject rights which may be subject to limitations and/or restrictions. These rights include the: (i) right to request access to and rectification or erasure of their personal information; (ii) right to obtain restriction of processing or to object to processing of their personal information; and (iii) the right to data portability. Individuals in the EU also have the right to lodge a complaint about the processing of their personal information with their local data protection authority.
Cookies are small, sometimes encrypted text files that are stored on computer hard drives by websites that you visit. They are used to help users navigate websites efficiently as well as to provide information to the owner of the website. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org.
When you visit our website, we may place a “cookie” or other online tracking device (e.g. Web beacons) in order to improve your experience by recognising you when you visit the website, such as by assigning a session ID and to deliver content specific to your interests. The cookies we place may also collect information about your Internet Protocol (“IP”) address, or click stream data within our website (i.e. the actions taken in connection with the website). This information helps us improve the functionality of the website.
Although Google Analytics logs the information coming from the website on our behalf, we control how the data may and may not be used. If you do not want to help us learn how to improve the website, you can opt-out of this website analysis tool by clicking: https://tools.google.com/dlpage/gaoptout.